Price & Fee

mayasewacare.com | Crowdfunding Powered By: mayasewacare

Price & Fee Policy

MayaSewaCare.com
Contact Email: info@mayasewacare.com

1. Introduction

Transparency is the foundation of trust at Maya Sewa Care. We want every campaign creator and donor to understand exactly how fees work on our platform.

Running a crowdfunding platform requires technology, customer support, secure payment processing, fraud prevention, and compliance with legal frameworks. To sustain these services, Maya Sewa Care charges modest fees. This policy provides a clear, comprehensive, and detailed explanation of our fee structure, pricing models, and refund rules.

2. Our Fee Philosophy

We designed our fee system around four principles:

  1. Clarity – No hidden charges.
  2. Fairness – Only small contributions from each donation go towards sustaining the platform.
  3. Accessibility – We keep fees low so that campaigns receive maximum benefit.
  4. Transparency – Campaign creators and donors see where their money goes.

3. Types of Fees

Maya Sewa Care fees fall into three categories:

  • Platform Fee – A small percentage charged for using our platform.
  • Payment Gateway Fee – Charged by third-party payment processors (banks, UPI, cards).
  • Additional Service Fees – Optional add-ons like marketing, verification support, or priority reviews.

4. Platform Fee

  • Standard Rate: [Insert %] of each successful donation.
  • Purpose: This covers server hosting, security, customer support, campaign review, and fraud protection.
  • Example: If a donor contributes ₹1,000, and the platform fee is 5%, then ₹50 is retained by Maya Sewa Care, while the remaining ₹950 goes towards the campaign (before payment gateway fees).

5. Payment Gateway Fee

We use trusted, PCI-DSS compliant gateways to ensure secure donations. They charge for transaction handling.

  • Credit/Debit Cards: 2% – 3% + GST (approx.)
  • UPI Payments: 0% – 1% (depending on bank policy).
  • International Cards: 3% – 5% + currency conversion fee.
  • Wallets/Net Banking: 1.5% – 2.5% approx.

These fees are not charged by Maya Sewa Care, but by financial institutions.

6. Withdrawal Fee

Campaign creators can withdraw funds raised into their verified bank accounts.

  • Bank Transfer Fee: Nominal fee may apply depending on bank.
  • Processing Time: 3–7 working days.
  • Multiple Withdrawals: Each withdrawal may attract a small processing charge.

7. Optional Service Fees

Maya Sewa Care offers value-added services to maximize campaign success. These are optional and transparent:

  • Marketing Boost Packages (social media promotions, ad placements).
  • Priority Campaign Review for urgent causes.
  • Custom Campaign Pages with enhanced design.
  • Fund Utilization Verification Services for building extra donor trust.

8. Fee Transparency for Donors

Donors always see:

  • The exact amount they donate.
  • The portion that goes to the campaign.
  • The receipt confirming contribution.

Donors are never charged extra hidden fees. If they choose to cover transaction fees voluntarily, it is clearly shown.

9. Fee Transparency for Campaign Creators

Campaign dashboards show:

  • Total donations received.
  • Platform fee deducted.
  • Gateway charges deducted.
  • Net amount available for withdrawal.

This real-time breakdown ensures no surprises.

10. Refund Policy

Refunds may apply if:

  • A transaction fails.
  • A donor requests cancellation within a short grace period.
  • Fraudulent campaigns are proven.

Refunds are subject to banking timelines and gateway rules. Platform fees already spent on processing and services may not be fully refundable.

11. How Fees Support Our Mission

Your small contribution through fees enables us to:

  • Maintain 24/7 secure servers.
  • Provide donor protection & fraud monitoring.
  • Support customer queries in multiple languages.
  • Train staff in compliance and safety.
  • Build tools for campaign creators to succeed.

12. International Donations

For cross-border donations:

  • Currency Conversion: Banks may apply conversion charges.
  • Compliance Costs: International verification and regulatory checks may add minor fees.

We display all charges clearly before processing.

13. Frequently Asked Questions

Q1: Does Maya Sewa Care take a commission?
Yes, only a small platform fee from each successful donation.

Q2: Are there hidden fees?
No, all fees are displayed upfront in dashboards and receipts.

Q3: Do donors pay extra?
No, unless they choose to voluntarily cover transaction costs.

Q4: What happens if my campaign doesn’t reach its goal?
You still receive the collected funds after deducting applicable fees.

Q5: Can fees change?
Yes, but changes are announced in advance and updated here.

14. Transparency in Reporting

Maya Sewa Care publishes periodic Fee Transparency Reports highlighting:

  • Total donations processed.
  • Average fees charged.
  • Investments in security and support funded by fees.

15. Contact Us

For any questions, clarifications, or disputes regarding pricing or fees, contact us at:

Maya Sewa Care
Website: www.mayasewacare.com
Email: info@mayasewacare.com

16. Closing Statement

At Maya Sewa Care, we believe every rupee counts. Our fees are kept fair, transparent, and minimal to maximize impact for campaigners and communities. By sustaining our platform through small contributions, we ensure that millions of people can continue raising and giving funds safely.